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This booking service is flawed - their algorithms do not account for the realities on the ground. The booking system allowed only 1 hour and 20 minutes for transfer between an international flight and an onward domestic flight at Bali airport in Indonesia. The reality is that this takes around 2 hours and 30 minutes because of the need to pass through passport control, collect baggage, do the customs declaration and then transfer on foot to the domestic terminal. Kiwi.com response was Regarding your query

Guadeloupe - klidná a bezpečná destinace s dobře fungujícími službami, příjemným podnebím a krásnou přírodou

Naprosto skvělý zážitek, týden plavby po Rýnu od Kolína k moři, po přilehlých historických městech. Absolutně skvělé jídlo - švédské stoly a volná konzumace pití včetně úžasných koktejlů je úplná vražda. Týden ráje na zemi - tedy ne na zemi, ale na řece. Pro rodinu naprosto skvělé

V lázních jsme byli velmi spokojený jak s bazény a saunovým světem,tak s ubytováním a jídlem.Určitě budeme pobyt zase někdy opakovat.

Rájecké Teplice.Ubytování, prostředí, strava i další služby byly nad naše očekávání. Určitě se příští rok znovu rádi vrátíme. Služby IC TOUR (p.Jana) byly na perfektní úrovni. Děkuji.

I booked 1750 euros through Bank account and wanted to print the ticket، but unfortunately my little child played with my Mobile and after 15 or 20 minutes cancelled the ticket by mistake from my Mobile. Ticket were booked but the money wasn't taken from my account. I checked my Kiwi app, Kiwi company sent me 10 euros from (1750.Euro).I contacted the Kiwi services and said there was no way we could send your money because you cancelled your ticket. And I acted immediately and pulled 1750, euros from my bank account.What do you guys think I should do with the Kiwi Company? Someone give me an opinion please، I'll thank you for advice.

They try to scamming on us, when I wanted to add luggage for price 48 euro as it was written on the app, they take 30 euro as service fee and it wasn't written on the app that there is a fee(maybe in very small size)The worst company at all

Zúčastnil jsem se zájezdu Do srdce norských fjordů 55+" s hostem Jirkou Kolbabou v termínu 21.- 27.8.2022 s průvodcem Fero Michlíkem. Rád konstatuji

I recently had the unfortunate experience of booking my travel arrangements through Kiwi.com, and I must say, it was an absolute nightmare from start to finish. I feel compelled to share my grievances and warn fellow travelers about the terrible flight change policy and abysmal customer service offered by this company.First and foremost, Kiwi.com's flight change policy is nothing short of a disaster. It is evident that their primary concern is not customer satisfaction, but rather maximizing their profits at the expense of their clients. Dealing with their customer service team was an exercise in frustration, as I was met with a lack of empathy and a series of evasive responses that left me feeling utterly abandoned as a paying customer.The flight change policy itself is convoluted and filled with hidden clauses designed to deceive and frustrate customers. It became apparent that their priority was finding any excuse to retain my hard-earned money, rather than providing a fair and reasonable solution to my change of flight request. This lack of transparency and integrity is deeply disappointing and reflects poorly on the company as a whole.Moreover, I cannot overlook the shockingly poor customer service provided by Kiwi.com. The responses I received were riddled with errors and inconsistencies, as if they had been clumsily translated using a subpar automated tool. It was clear that their customer service representatives lacked both the competence and the desire to address my concerns effectively. This level of unprofessionalism is unacceptable for a supposedly reputable travel agency.The use of automated translation tools not only hindered effective communication but also displayed a lack of respect for non-English-speaking customers. Every individual, regardless of their language, deserves to be treated with dignity and respect. Kiwi.com's dismissive attitude and lack of genuine concern for their customers only served to further aggravate an already frustrating situation.In light of my terrible experience, I implore fellow travelers to avoid Kiwi.com at all costs. Their flight change policy is designed to exploit customers and their customer service is simply abysmal. I urge you to consider alternative travel agencies that prioritize customer satisfaction, transparency, and professionalism.I have reached out to Kiwi.com multiple times, demanding a resolution to my flight change issue and appropriate compensation for the time wasted and the stress endured. Unfortunately, they have failed to address my concerns adequately, leaving me with no choice but to share my harrowing experience with as many platforms and websites as possible. It is my hope that by doing so, others will be spared from the frustrations and disappointments I have endured.Please heed my warning and steer clear of Kiwi.com. Choose a reputable travel agency that values its customers and provides a reliable, transparent, and customer-oriented service.

Úžasná dovolená, ubytování v Bovci hotel Mangart - čisté, vkusně zařízené pokoje, strava naprosto vyhovující - bufetové snídaně, všeho dostatek, večeře velmi chutné. Velmi přátelský personál hotelu nabídl a umožnil lyžování dospělých za ceny juniorských skipasů. Lyžování Kanin/Sella Nevea vydařené, skvělé počasí. Maximální spokojenost, děkujeme a doporučujeme.